Receptionist - Calgary College of Traditional Chinese Medicine and Acupuncture

Date Posted: May 27, 2024

Job Detail


Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

Work setting

  • Private sector
  • Urban area
  • Health care institution facility or clinic
  • Retail/wholesale establishment/distribution centre
  • School or educational institution/establishment

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide services
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide emergency services
  • Relay service to persons with disabilities

Experience and specialization

Computer and technology knowledge

  • Electronic medical records
  • Switchboard 25+ lines
  • Electronic scheduler
  • Word processing software
  • Database software
  • Electronic mail
  • Spreadsheet
  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions

  • Do you have previous experience in this field of employment?

Benefits

Financial benefits

  • As per collective agreement

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