Order Desk Agent - J&S Food Service

Date Posted: Oct 06, 2022

Job Detail


Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

Experience an asset

Work setting

  • Urban area
  • Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

  • Access and process information
  • Address customers complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise

Experience and specialization

Computer and technology knowledge

  • Enterprise resource planning (ERP) software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Additional information

Security and safety

  • Bondable

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Other benefits

  • Free parking available
  • Paid time off (volunteering or personal days)
  • Variable or compressed work week