Guest Services Agent - Hotel - Royal Inn + Suites

Date Posted: May 06, 2022

Job Detail

  • Location:
    Happy Valley-Goose Bay, Newfoundland and Labrador, Canada
  • Company:

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

Experience an asset

Specific Skills
Take cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests departures calculate charges and receive payments; Perform light housekeeping and cleaning duties; Clerical duties (i.e. faxing filing photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies reservations and room assignments
Business Equipment and Computer Applications
Word processing software; Internet; Database software
Work Setting
Hotel motel resort
Transportation/Travel Information
Own transportation; Valid drivers licence
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Dependability; Reliability; Organized