Front Desk Agent - Lakeview Lodge and Cottages

Date Posted: May 06, 2022

Job Detail


Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

No experience

Specific Skills
Take cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests departures calculate charges and receive payments; Investigate and resolve complaints and claims; Balance cash and complete balance sheets cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing filing photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies reservations and room assignments
Work Setting
Hotel motel resort
Work Conditions and Physical Capabilities
Fast-paced environment; Attention to detail; Standing for extended periods
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Dependability; Reliability; Organized
Financial benefits
Bonus
Other benefits
Free parking available
Screening questions
Are you currently legally able to work in Canada?; Are you available for the advertised start date?
Student status
Full time enrollment